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Pro Business IT Solutions

IT HelpdeSK

Think of us as your friendly IT Department – always on hand to fix issues. Except we never go home.

Pro Business IT Solutions for your business

Speak to us today and find out we can support your company with the following services:

  • 24/7 Emergency Service

  • Hardware / software fixes and Disaster Recovery

  • Service Level Agreements

  • On-site Support

  • Friendly, Warm & Personal Customer Service

  • System Monitoring & Maintenance

  • OOH Security Maintenance

  • Remote Software Monitoring

  • Cloud Backups

  • Cyber Security & Antivirus Support

  • Remote Working Support (Email / Office 365)

  • Email & Internet Filtering

  • Cyber / Phishing / Scam Recovery

Remote Working

Work your tasks from a location outside of the traditional office, often using digital tools and technologies to stay connected and collaborate with colleagues.

On-Site

We provide on-site IT support by sending a team of IT professionals to your location installing or configure hardware and software, and provide any other necessary assistance that cannot be done remotely.

Cloud Backups

We offers cloud backup solutions to help businesses protect their data and ensure that it is available in the event of a disaster or other data loss event.

Pro Business, led by our team of professionals, is a reliable and expert provider of IT support to businesses of all sizes. We offer a range of support options, including on-site, remote, and managed IT services, to meet the specific needs of our clients. Our team is highly trained and experienced, and we use the latest tools and technologies to proactively identify and fix problems, minimizing downtime and maximizing productivity. In addition to providing top-quality service, we also place a strong emphasis on building long-term relationships with our clients, ensuring that we deliver a personalised service that meets their individual needs and goals. If you are looking for reliable and expert IT support, Pro Business is a trusted partner you can count on.

Steve Majchrzakowski, Co-Founder

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IT HELPDESK

Case Studies

Read how Pro Business have helped clients from various industries

Company 1

Case study: Improved efficiency with managed IT services

Company: <Private>

Industry: Manufacturing

Challenge: This manufacturing company is a small to mid-sized manufacturing company with a growing customer base and an expanding product line. As the company has grown, so has the complexity of its IT systems. The IT team was struggling to keep up with the increasing demands on their time, and the company was experiencing frequent downtime and productivity issues as a result.

Solution: This company turned to Pro Business for help. After conducting an assessment of the company’s IT systems, we recommended switching to managed IT services. With this solution, our team would handle all aspects of IT management, including system maintenance, cybersecurity, and cloud solutions. This would allow the company’s internal IT team to focus on more strategic tasks and would help to reduce downtime and improve productivity.

Result: Since implementing managed IT services with Pro Business, They have seen a significant improvement in the efficiency of its IT systems. Downtime has been reduced by 50%, and the company has experienced a 20% increase in productivity. The internal IT team has been able to focus on more strategic tasks, and the company has been able to continue its rapid growth without being held back by IT issues.

Company 2

Case study: Secure data storage with cloud backup

Company: Medical Gas

Industry: Healthcare

Challenge: Medical Gas is a healthcare company that handles sensitive data and services for the NHS and other medical companies. The company was using on-premises storage for its data, but this solution was becoming increasingly expensive and difficult to manage. The company was also concerned about the security of its data and the risk of data loss in the event of a disaster.

Solution: To address these concerns, Medical Gas turned to Pro Business for help. We recommended implementing a cloud backup solution to store the company’s data. This solution would provide secure, off-site storage for the data and would allow the company to easily access and retrieve its data from any location.

Result: Since implementing the cloud backup solution, Medical Gas has experienced significant cost savings and improved data security. The company no longer has to worry about the expenses associated with maintaining on-premises storage, and its data is protected against disasters and other data loss events. In addition, the company has been able to improve its data management and access, making it easier to retrieve and use the data as needed. Overall, the cloud backup solution has been a valuable investment for Medical Gas

Company 3

Case study: Improved IT support with on-site services

Company: SK Consulting

Industry: Consulting

Challenge: SK Consulting is a small consulting firm with a limited IT budget. The company had been relying on remote IT support to address any issues that arose, but this solution was not always effective and was causing disruptions to the company’s operations.

Solution: SK Consulting turned to Pro Business for help. We recommended implementing on-site IT support to address the company’s needs. With this solution, an IT professional would be on-site at the company’s location to troubleshoot and resolve issues as they arose. This would provide a more immediate and hands-on approach to IT support, ensuring that problems were resolved quickly and efficiently.

Result: Since implementing on-site IT support, SK Consulting has experienced a significant improvement in the reliability and efficiency of its IT systems. The company has experienced fewer disruptions and has been able to resolve issues more quickly, resulting in improved productivity and a more seamless work environment. In addition, the on-site support has allowed the company to better understand and manage its IT needs, helping it to make informed decisions about its IT infrastructure. Overall, the on-site IT support has been a valuable investment for SK Consulting.